Terms of Service

Last updated: June 2026. These terms are provided for transparency and are finalized with counsel before any paid engagement or live patient data.

1. The service

Dentovox provides an AI front-office platform: inbound call answering, appointment booking, patient reactivation, messaging, and analytics for dental practices.

2. Accounts & eligibility

You must be authorized to act for your practice. You are responsible for the activity under your account and for keeping credentials secure.

3. Acceptable use

• Use the service only for your own practice's lawful operations.
• Obtain any consent required to contact patients by phone or SMS (TCPA).
• Do not attempt to access another practice's data or reverse-engineer the platform.

4. Protected health information

Processing of patient PHI is governed by a separate Business Associate Agreement (BAA), which controls in case of any conflict with these terms.

5. Billing

Plans are billed monthly or annually as selected. Usage above the included minutes is billed at the plan's overage rate. No long-term contract — cancel anytime before renewal.

6. Availability & liability

We work to keep the service available and reliable but provide it "as is" to the extent permitted by law. Our liability is limited as set out in the signed order or BAA.

7. Changes & contact

We may update these terms; material changes will be communicated to account owners. Questions: contact us.