Two-way SMS

Reminders sent. Confirmations tracked. No-shows reduced.

Dentovox sends two-way appointment reminders and confirmations by SMS in English and Spanish, lets patients confirm, cancel, or reschedule by text, and automatically fills cancellations from your waitlist. STOP opt-out and TCPA quiet hours are built in.

Dentovox texts every patient before their visit, reads their reply, and acts on it — confirming, cancelling, and backfilling the slot automatically.

See it live → Book a demo

24h + 2h reminders

Automated reminders go out a day and two hours before the visit — when they actually change behavior.

Reply CONFIRM

The patient texts back CONFIRM and the booking is confirmed — tracked, no phone tag.

🔄

Reply CANCEL → waitlist

A cancellation opens the slot and the next waitlisted patient is texted automatically.

🚫

STOP / START opt-out

Full TCPA-compliant opt-out and opt-in, honored across every channel.

🌙

Quiet hours

Messages only go out 08:00–21:00 in the patient's local time. No 3 a.m. texts.

📉

Fewer no-shows

Confirmed appointments show up. Cancellations get refilled. The chair stays busy.

Texting that works while you don't.

See the full reminder + waitlist flow in a 20-minute demo.

Book a demo →

Frequently asked questions about messaging and reminders

When are appointment reminders sent?

Reminders go out ahead of the visit — typically a day before and again a couple of hours before — and patients can confirm, cancel, or ask to reschedule by replying to the text.

Are the text messages bilingual?

Yes. Confirmations and reminders are sent in the patient's stored language preference, English or Spanish, matching the language they used on the call.

How does the waitlist backfill work?

When a patient cancels, the freed slot is offered to waitlisted patients by text, so the opening is filled without anyone at the front desk making calls.

How is opt-out handled?

Replying STOP opts a patient out immediately across every channel, and HELP returns contact information. Quiet hours are enforced so messages are not sent overnight.

Do we need patient consent to text?

Yes — appointment messaging must rest on the consent your practice has obtained, per the TCPA and applicable state law. Dentovox enforces opt-out and quiet hours; confirm your consent posture with your own counsel.